When asked the question, “What needs to change in our business processes to make them more effective and efficient?”, the answer in many organisations often starts with: “I think ...”. One of the reasons for this uncertainty lies in the lack of transparency within the processes themselves. Knowledge about the processes tends to reside in the minds of key individuals who engage with them from various perspectives – but a documented and data-driven view of process performance is often missing. Process analysis enables organisations to answer questions about performance using concrete figures and objective facts, creating space for data-based discussions.
A tool that facilitates such data-based discussions about business processes in the SAP environment is SAP Signavio Process Insights. This solution is part of the SAP Signavio Transformation Suite, which offers capabilities across all areas of Business Process Management – from modelling business processes and governing process information to process mining and analysis.
Process analysis with SAP Signavio Process Insights provides a clear view of your processes and their performance, focusing on the following aspects:
SAP Signavio Process Insights is a fully-fledged product offered by SAP. However, all SAP customers with an active maintenance agreement are eligible to request a free “light” version: the SAP Signavio Process Insights, Discovery Edition (commonly referred to as SPIDE). The following graphic provides an overview of the process information available within SPIDE.
SAP Signavio Process Insights, Discovery Edition allows you to explore the features of SAP Signavio’s process analysis and gain initial insights into a selected process.
At Scheer IDS, we’ve also implemented SPIDE for clients to facilitate discussions around process performance – without incurring high costs or lengthy project durations. From data extraction to interpreting SPIDE’s results, we support our clients in taking their first steps in process analysis together with our expert consultants.
But our support doesn’t stop at the first step: for those seeking more detailed process insights, the answer lies in Plug and Gain. Plug and Gain is not a separate SAP tool, but a holistic approach that combines the full analytical capabilities of SAP Signavio Process Insights with Process Mining from SAP Signavio Process Intelligence.
This means the process analyses mentioned above are extended to include additional evaluations – such as throughput times or transaction code analyses – resulting in a comprehensive process landscape that reflects the actual process execution within your system.
Unlike other process mining tools, Plug and Gain delivers results within just a few days thanks to standard interfaces and the SAP Value Accelerator, which includes pre-built templates and content.
For those asking, “What needs to change in our business processes to make them more effective and efficient?”, the SAP Signavio Transformation Suite offers data-driven and objective answers – whether it’s via the free* SAP Signavio Process Insights, Discovery Edition with reduced functionality, the full version of SAP Signavio Process Insights, or Plug and Gain for those who want deep and comprehensive analysis.
Wherever you are in your process analysis journey – we are happy to support you on your path to data-driven business process optimisation.
* free of charge for SAP customers with an active maintenance agreement
Author: Natascha Eichberger, Expert Business Transformation Management